Overview/Purpose

This chapter explores the methods and requirements to add or change services, phones, and users on a Cisco Unified Communications Manager (CUCM) server. Three methods will be used to add phones: autoregistration, manual configuration, and the Bulk Administration Tool (BAT). Users will be added manually, using BAT, and using Lightweight Directory Access Protocol (LDAP) synchronization..

Learning objectives:

• Implement IP Phones in CUCM
• Describe End Users in CUCM
• Implement End Users in CUCM

Target Competencies:

• Manage Services, Phones, and Users.

Learning activities:

1. Read Chapter 9 in CCNA Voice 640-461 Official Cert Guide and CCNA Voice Lab Manual
2. Participate in Lecture/Class Discussion 
3. Complete Unified Communications Labs for Chapter 9

Assessment Activities:

1. PAT 9-1: Phone Boot Process
2. PAT 9-2: CUCM Services
3. PAT 9-3: Autoregistration for Phones
4. PAT 9-4: Preparing for Phone Registration
5. PAT 9-5: Registering Phones Manually
6. PAT 9-6: Registering and Updating Phones Using the Bulk Administration Tool (BAT)
7. PAT 9-7: Adding End Users Manually
8. PAT 9-8: Adding End Users with the Bulk Administration Tool (BAT)
9. PAT 9-9: Adding End Users with LDAP Synchronization
10. Object type test on Chapter 9.