Overview/Purpose

Each Unified Communications application has several different administrative interfaces to provide configuration and maintenance functionality. End users also have an interface to allow them to customize their own environment. This learning plan reviews the interfaces for the Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Unified Presence (CUP) products.

Learning objectives:

• Describe the CUCM GUI and CLI
• Describe the CUC GUI and CLI
• Describe the CUP GUI and CLI

Target Competencies:

• Manage Administrative Interfaces.

Learning activities:

1. Read Chapter 8 in CCNA Voice 640-461 Official Cert Guide and CCNA Voice Lab Manual
2. Participate in Lecture/Class Discussion 
3. Complete Unified Communications Labs for Chapter 8

Assessment Activities:

1. PAT 3-1: CUCM Administration (Lab 8-1)
2. Object type test on Chapter 8.