Welcome to Unified Communications 2

Unified Communications is an emerging class of applications and services designed to improve communications within the modern organization to keep workgroups connected, enable them to collaborate effectively and streamline business processes. This course will prepare learners to configure the software applications and services that makeup the Unified Communications. You will configure a converged network environment to establish unified messaging, Voice over IP, conferencing, and presence in a mobile business. Many of the concepts that you learning in UC1 will apply here.

This class is the correct pathway to obtaining the CCNA VOICE (640-461) certification and is required for the Network Specialist Associate degree at NTC. Between UC1 and UC2 you will be able to support both Data and Voice networks; implementing both is becoming the norm! You will be using the same routers and switches that you used in UC1 with slight modifications. Your router/switch configuration will be modified to integrate with VMware ESXi installed servers such as Windows Server 2012, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Unified Presence (CUPS).

Even though you will be in charge of your own systems, you will work collaboratively within the class. You will be directed by your instructor, but you will run the show!