Overview/Purpose

With previous chapters building the foundation for telephony concepts and a network topology, it is time to turn your attention to configuring the Call Agent. You will learn to configure Cisco Unified Communications Manager Express (CUCME) using both the command-line interface (CLI) and Cisco Configuration Professional (CCP).

Target Competencies:

• Manage Endpoints and End Users with CME.

Learning objectives:

• Ensure the foundation by configuring your system to support a working IP telephony environment.
• Configure Ephone (IP Phone) and Ephone-DN (Dial Number) settings.
• Administer directory numbers, phones, and users with Cisco Configuration Professional (CCP).

Learning activities:

• READ Chapter 5: Managing Endpoints and End Users with CME from 640-461 Official Cert Guide.
• READ Chapter 5: Configuring Phones and Users in Cisco Unified Communications Manager Express (CUCME) from CCNA Voice lab manual.
• COMPLETE lab assignment: Basic Manual Phone Configuration Using the CLI (PAT 5-1 - Book Lab 5-1).
• COMPLETE lab assignment: Advanced Manual Phone Configuration using the CLI (PAT 5-2 - Book Lab 5-2).
• COMPLETE lab assignment: Adding Directory Numbers, Phones, and Users with Cisco Configuration Professional (CCP) (PAT 5-3 - Book Lab 5-3).
• COMPLETE lab assignment: Examine VoIP Protocols (PAT 5-4 - Book Lab 5-4). 

Assessment Activities:

• Complete and submit the required lab assignments.